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| Goals |
| The Dispute Resolution Program was
established to provide an accessible, community-based
mechanism whereby various conflicts and disputes can
be settled in a quick, efficient and cost-effective manner
through mediation and conciliation. It is funded by the
Orange County Dispute Resolution Program. Through mediation
and conciliation, non-violent vehicles for preventive
intervention, we can bring about social and personal
change to improve the quality of life in our community. |
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| Service & Clientele |
The Dispute Resolution Program provides
services to all residents of Orange County regardless
of race, religion, sex, sexual orientation, national
origin, age, income or disability. We specialize in inter-ethnic
and inter-group relations. Bilingual service is available.
Types of conflict that can be mediated:
- Landlord/Tenant - Security deposits, non-payment of rent, repairs,
evictions, apartment entry, lockout, etc.
- Neighbor/Neighbor - Noise, pets, nuisances, use of common property
lines, parking, etc.
- Consumer/Merchant - Refunds, warranties, repairs, deposits, service.
- Employer/Employee - Contracts, wages, dismissals (where no unions
involved).
- Domestic/Household - Roommates, family disputes, custody, visitation,
spousal and child support, etc.
- Other - School, community, business, accidents, harassments, etc.
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| How to Use the Service |
If we can assist you, we will contact
the other party. Once both parties agree to resolve the
dispute through mediation and are ready to meet, a mediation
session will be scheduled at a mutually convenient time
and location. The goal
of the mediation session will be to reach an agreement that is satisfactory
to both parties.
If you have a dispute, call us at: 714.567.7470. |
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| Advantages of Using the Mediation/Conciliation Process: |
Voluntary - Mediation is a voluntary method of dispute resolution in which the parties settle their dispute with the aid of a trained mediator or co-mediator team, through effective communication, negotiation, compromise and exploration of options. Any dispute may be brought to mediation, as long as both sides agree to attempt a mediated solution.
Confidential - All parties sign a confidential agreement to ensure that information discussed in the mediation session remains private.
Quick - Most mediations are scheduled within two weeks of the initial request for service. Most disputes can be resolved in one session.
Effective - Statistics demonstrate that 90% of the disputes resolved through voluntary mediation leave the parties with better feelings, have longer lasting results and the agreements are more acceptable than court imposed solutions.
Inexpensive - There is a $0 to $15 processing fee for the initial service. Mediation fees are on a sliding scale. No one will be turned away for inability to pay.
Mediation services are offered in English and Spanish. Other languages may be accommodated based on ability and availability of volunteer translators upon request. |
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| 2008
Calendar Year |
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| January |
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Jan. 16 (Wed)
6pm-9pm |
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Jan. 17 (Thur)
6pm-9pm |
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Jan. 19 (Sat)
9am-5pm |
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Jan. 23 (Wed)
6pm-9pm |
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Jan. 24 (Thur)
6pm-9pm |
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Jan. 26 (Sat)
9am-5pm |
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Jan. 30 (Wed)
6pm-9pm |
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Jan. 31 (Thur)
6pm-9pm |
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| April |
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April 16 (Wed)
6pm-9pm |
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April 17 (Thur)
6pm-9pm |
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April 19 (Sat)
9am-5pm |
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April 23 (Wed)
6pm-9pm |
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April 24 (Thur)
6pm-9pm |
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April 26 (Sat)
9am-5pm |
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April 29 (Tue)
6pm-9pm |
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April 30 (Wed)
6pm-9pm |
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| June / July |
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June 18 (Wed)
6pm-9pm |
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June 19 (Thur)
6pm-9pm |
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June 21 (Sat)
9am-5pm |
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June 25 (Wed)
6pm-9pm |
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June 26 (Thur)
6pm-9pm |
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June 28 (Sat)
9am-5pm |
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July 2 (Wed)
6pm-9pm |
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July 3 (Thur)
6pm-9pm |
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| August /
September |
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Aug. 20 (Wed)
6pm-9pm |
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Aug. 21 (Thur)
6pm-9pm |
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Aug. 23 (Sat)
9am-5pm |
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Aug. 27 (Wed)
6pm-9pm |
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Aug. 28 (Thur)
6pm-9pm |
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Aug. 30 (Sat)
9am-5pm |
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Sept. 3 (Wed)
6pm-9pm |
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Sept. 4 (Thur)
6pm-9pm |
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For more information
contact Alfonso
Clarke
714.834.7198 |
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