We’re Hiring! Bilingual Office Assistant/Receptionist


FULL-TIME POSITION Bilingual (English/Spanish) Office Assistant/Receptionist

Accepting Applications until position filled
Send cover letter and resume to: Sheri Wingate at [email protected]
Preferred format for applications is pdf.

DEFINITION: Under the general supervision of the Office Manager, to provide staff support services to the OC Human Relations. This position is characterized by a wide variety of assignments including: answering phones, filing, reception, preparing mail, assisting staff in the preparation of packets, data entry, word processing, clerical functions and other duties as assigned.


  • Answers the phones, screens calls, provides information and makes referrals, does intake for mediation cases.
  • Inputs litigant’s evaluation information into database.
  • Dispute Resolution Program data entry.
  • Provides clerical support to the staff as approved by the office manager.
  • Prepares envelopes and other information for mailings, applies postage and posts mail.
  • Helps maintain office equipment.
  • Retrieves, opens and distributes mail.
  • Records incoming fund information in database.
  • Assists staff with supplies and other general requests.
  • Retrieves and files information.


Knowledge of:

  • Phone etiquette. 
  • Word-processing, email, database and other computer programs. 
  • Information gathering and referral resources. 
  • Time management and organizational skills. 

Ability to:

  • Work with people of diverse races, religions, national origins, ethnicities, disabilities, ages, genders, sexual orientation, socio-economic status or marital status, within the work environment as well as community members. 
  • Be organized and detail oriented. 
  • Communicate with grass roots community people in a non-patronizing manner.
  • Identify and dispel stereotypes about different group

Preferable Skills:

  • Experience creating on-line newsletters and 
  • Basic desktop publishing 


HOURLY SALARY RANGE: $1318- $1576 bi-weekly ($16.48 to $19.71 per hour)

BENEFITS: Full health, dental, vision, and life insurance provided. Included are 11 paid holidays, 2 weeks paid vacation, 9 days paid sick leave, 401(k) retirement plan, mileage reimbursement.

A screening of applications will determine the most qualified candidates who will be invited to interview. Interviews may include a short written test.

View a PDF of this Job Posting


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1300 S. Grand Ave. Bldg. B
Santa Ana, CA, 92705
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